Privacy Policy

Last Updated: 01/22/2025

Privacy Statement

Your privacy is of utmost importance to us at One Wheel Shop. This Privacy Policy outlines how we collect, use, and protect your information when you visit onewheelspot.com and its subdomains onewheelspot.com By accessing or using the Site, you agree to the terms of this Privacy Policy, which may be updated periodically.

Personal Information We Collect

When you visit the Site, we automatically gather certain details about your device, including your web browser, IP address, time zone, and cookies installed on your device. Additionally, as you browse, we collect information about the pages you view, the referring websites or search terms, and your interactions with the Site. This is referred to as “Device Information.”

We also collect “Order Information” when you make or attempt to make a purchase through the Site. This includes your name, billing address, shipping address, payment information, email address, and phone number.

Registration, Interactive Forms, and User Content

You may choose to register on our Site to receive updates such as newsletters or participate in surveys. Registration may require providing your name and email address. Business users may also provide additional information, including company name, address, and phone number. Participation is voluntary, allowing you to decide what information to share.

Customer Requests

If you request services, marketing materials, or other feedback, we will use the information you provide to fulfill your request. To do so, we may share information with trusted partners such as shipping carriers or marketing advisors. We may also contact you for customer satisfaction surveys or market research.

Cookies

Cookies are small data files stored on your device that help us enhance your experience on the Site. We use cookies to store user IDs, allowing access to interactive areas. You can adjust your browser settings to accept, reject, or notify you of cookies, though rejecting cookies may affect website functionality.

How We Use Your Personal Information

We use “Order Information” to:

Process and fulfill your orders, including managing payment and shipping.
Communicate with you about your order.
Screen for potential fraud or risks.
Provide product information or promotions based on your preferences.

We use “Device Information” to:

Help identify potential risks and fraud.
Improve and optimize the Site by analyzing customer interactions and marketing campaign performance.
Communicate relevant offers or product information.

Sharing Your Personal Information

We may share your information with third-party service providers to assist with our operations, such as order fulfillment, marketing, or customer service. Your information is never rented or sold to non-affiliated entities, except as described in this policy or with your consent.

We may also share your information to:

Comply with legal obligations, such as responding to subpoenas or legal processes.
Protect the rights and safety of our users and the public.
Facilitate business transactions like mergers or acquisitions.

Security

We prioritize the security of your information. We use physical, electronic, and administrative safeguards to protect your data. However, no online transmission is entirely secure, and we encourage you to protect your account and information.

Data Retention

We retain Order Information for our records unless you request its deletion.

Do Not Track

We do not alter our data collection and use practices when we detect a Do Not Track signal from your browser.

Links to Third Parties

Our Site may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies when visiting these websites.

Children

Our Site is not intended for children under 16. We do not knowingly collect information from children under 16. If you believe a child has provided us with personal information, please contact us, and we will take appropriate steps to remove the data.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to our practices. Changes will be posted on this page with the updated revision date. Your continued use of the Site after any updates signifies acceptance of the revised policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at contact@onewheelspot.com.